@Neil_2025_ Hi, Thank you for your cooperation. Please feel free to reply if you have any updates. Best Regards

@philsand Hi, If you are willing to continue to troubleshoot, please send us a picture/video of the Tapo C325WB V1's live view page when it is in a dark condition. This helps us check if the light...

@AVNISH Hi, 1. I didn't find the video showing that the lamp is turned off, but the camera does not switch to Night mode. Could you please provide me with the name of the corresponding video? 2. On...

@Neil_2025_ Hi, Thank you for the pictures regarding your camera settings. Would you please include the videos showing the detection behavior in the link for further analysis? Best Regards

@Wladimir_D Hi, Please confirm the following information about the reported phenomenon. 1. On the problematic Tapo C100, please go to its Device Settings > Device Info page, tap the Wi-Fi icon, and...

@philsand Hi, The firmware of Tapo C325WB V1 and V2 is not compatible, and there are slight differences in functions. When the Tapo C325WB V1 operates under extremely low-light or completely dark...