@Kaizoku Hi, Thank you for your confirmation and cooperation, you can reply to the email for further analysis and to solve the issue. Best Regards

@Maxuk2 Hi, To set up the security Wi-Fi camera Tapo C310, generally, you should have a phone, a Wi-Fi network(usually provided by a router) that provides internet access, and a camera. When the LED...

@Kaizoku Hi, Thank you for your understanding and attempt. Please feel free to contact us if there are any updates. Best Regards

@buce Hi, 1. Have you inserted an SD card into the camera? If so, you can select the SD card icon on the Playback page and check if there are video clips. On the Playback page>tap the cloud icon, and...

@Kaizoku Hi, 1. We are unable to watch your camera's video recordings, usually, only the owner of the camera can log in to the Tapo app with the owner account to watch the camera's video recordings....

@Kaizoku Hi Our Tapo camera supports simultaneous viewing through 4 streams (2 main streams + 2 substreams). Based on the image you shared and the problem description, it seems that two other devices...