@Diego_B Hi, Generally, the camera will wait for 30 seconds to return to the home position if there are no events detected after tracking a subject. For the Tapo C520WS, currently, there is no...

@mverz Hi, Please refer to the below information about the reported issue. 1. The activity zone you set on the Motion Detection page works for the Motion Detection feature but does not work for the...

@MFA70 Hi, You can connect the Tapo C320WS to the VIGI NVR without the POE switch, and below is the setup video. How to Setup Tapo Wireless Camera with VIGI NVR? Best Regards

@Work159 Hi, Thank you for the case report, and please help confirm the following information about the problem. 1. What's the internet IP address on your PC? What's the IP address of the Tapo C110...

@Kateos Hi, The shared account has limited permissions to the camera, and it's unable to see the camera's cloud video recordings. If you want your sister to see the cloud video recordings of the...

@Euse Hi, The Day/Night mode has nothing to do with the Home/Away mode. You can set the Day mode, Night mode, or Auto mode on the camera's Live View page. When the camera works in the Night mode, you...