@Staci_S Hi, Generally, the configurations on the Home and Away mode won't be removed automatically. Please help confirm the following information for the reported issue. 1. Do you use the same phone...

@FinderQ Hi, It's suggested to pay attention to our Tapo official website>Product section to see the Tapo products we have. Usually, you can find all Tapo products available in your region on its...

@sighallgone Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@PatriciaStar Hi, Would you please send me the TP-Link ID(email address) you used to control the Tapo C200 before when it was working and the email address you are using now to log in to the Tapo...

@Peanut1983 Glad to hear that resetting the camera and reconfiguring it will solve this issue.

@notosapien Good news! Please feel free to update if there are any updates.