@notosapien Hi, You can try to turn off the camera, wait for two minutes, turn it back on, and wait for a while, then check if you can watch the camera's Live View page smoothly. If the problem...

@Euse Hi, Glad to hear that your problem is solved, and you can enjoy the camera. Best Regards

@JMCIVOR Hi, Thank you for the case sharing and attempt. Can you watch the video recordings and download them on the Tapo app>Playback>SD card page after you format the SD card and insert it into the...

@BosseFilm Hi, From the picture, it may be because the wood around the original place of the C500 has a certain obstruction to the WiFi signal, or there are obstacles between the router and the...

@jagb77 Hi, Each Tapo camera supports up to 4 simultaneous video streams. If you have subscribed to the Tapo Care service, it will occupy a video stream, and the video recordings stored on the SD...

@TomazJ Hi, How about the LED status on the camera? Here is the UG of the Tapo C320WS V1, please refer to the UG to find the reset button on the camera, then press and hold it for 10 seconds to reset...