Hi @mattsm Please describe your network diagram and check if the camera and the device stream it via RTSP/ONVIF connected to the same Wi-Fi network. If so, please check if you can ping the camera's...

@bertiet Hi, If the cracking alarm appears because the Alarm feature is enabled, you can turn it off if you don't want to use it. You can go to the Tapo app>Cameras tab>Home/Away mode to check if you...

@cmario Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@randomgirl Hi, You can refer to the steps below for a try. 1. Reset the camera to factory default settings. How to reset my Tapo camera? 2. Enable a hotspot Wi-Fi on your phone, reconfigure the...

@detacheduk Hi, You can try to power off the camera, move it close to your router, power it on, wait for 10 minutes, and check if the LED on the camera will change. If not, refer to the link below to...

@DMC91 Hi, The app with the new UI allows watching the camera within a LAN connection. In this case, please help confirm the following information. 1. Please describe your network diagram in detail,...