@Euse Hi, You can refer to the link to see the information about the microSD cards that suit our cameras. General Information about using MicroSD Cards with TP-Link’s Kasa or Tapo Cameras? Note: 1)...

@firefox7518 Hi, Is the computer/device installed with the BlueIris, iSpy, or VLC software connected to the same Wi-Fi network as the Tapo C200? If so, can it ping the C200's IP address successfully?...

@Baraco_Admin Hi, A Tapo camera can be bound to a TP-Link ID only, it can be shared with different accounts, but the shared accounts have limited access to the camera. How to share my Tapo Smart...

@virsycham Hi, Glad to hear that your problem is solved, and thank you very much for your suggestion, I'll log it and continuously improve our products and deliver the best performance possible. Best...

@ChrisAnd Hi, Thank you very much for your experience sharing and glad to see it helps in this case. Best Regards

@virsycham Hi, If you can touch the camera, please try to reboot the camera or the router and check if the camera will be back online, or you can send me the camera's MAC address via a private...