@Gumballerss Hi, Please help confirm the following information for your issue. 1. Please go to the camera's Device Settings>Detection page and check what detection type has enabled. 2. Have you...

@acnusera Hi, The instructions in the below link include the instruction to cancel the Tapo Care subscription plan, please ensure you have tried the correct method before. Tapo Care Cancellation and...

@Michael-68_ You are welcome, and thank you very much for your support of our product!

@alex6361 Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature requests. While we don't have any specific details that I can share about whether these features can...

@Michael-68_ Hi, The Tapo cameras add the Alexa announcement feature via firmware updates. Currently, the Tapo C510W does not support the Alexa announcement feature, and it's planned to add this...

@RandyAndy Hello, Thank you for your valuable feedback here, we certainly appreciate your feedback and feature requests, and I'll log them and pass them along to the team to evaluate. If other users...