@RodoCapo Hi, If you mute the sound on the camera's Live View page, it means you muted the camera's microphone. In this situation, no sound will be recorded in the video recordings. Best Regards

@Alfiecat Hi, Usually, you can gently push the microSD card inwards on the camera's microSD card slot and try to remove it. If this does not help, try the following: 1. Power off the camera to avoid...

@Lyadriel Hi, Typically, when applying Home/Away mode on the Tapo app > Cameras tab, the Home/Away mode settings overwrite your camera's current settings. In your situation, if you want to deactivate...

@robynage Hi, If rebooting the camera will restore the connection, you can enable the Auto Reboot feature on the camera's Device Settings > Reboot Camera page and check if it helps. For the offline...

@GrayBeard77 Hi, At any given time, only one device can view video recordings saved on the camera's SD card through the Tapo app. If you encounter the message "It looks like you've reached your...

@Bica Hi, Thank you for your attempt and the information provided. In your case, please feel free to reply to us if you need any assistance when selecting Day mode. If you prefer to use Auto Mode on...