Forums/
Tapo Smart Camera
2023-10-19 09:27:54
@condestable Hi, Please remove the static IP configurations on your router for your camera, then reset the camera, reconfigure it, and check if you can set it up successfully. If it is stuck on the...
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Forums/
Tapo Smart Camera
2023-10-19 08:43:26
@RandyAndy Hi, Thank you very much for your feedback here, I'll log it and forward it to the related team to evaluate. Best Regards
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Forums/
Tapo Smart Camera
2023-10-19 08:34:03
@PerJonas Hi, You can access the cloud video clips even if without the camera since the video clips are stored under your TP-Link ID. If the camera is offline on the Tapo app, you can tap it and tap...
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Forums/
Tapo Smart Camera
2023-10-19 08:00:54
@JCHH Hi, You can try to change the DNS server on the Deco, or enable the 2.4G guest network on the Deco, reset the camera, reconfigure it to connect to the guest network, and check if it will work...
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Forums/
Tapo Smart Camera
2023-10-18 10:56:27
@Rod_Leaf Hi, We can't promise the performance of the camera when using other power adapters rather than the original one that comes with the camera. And in the usage scenario to power 4 Tapo cameras...
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Forums/
Feature Requests
2023-10-18 10:47:13
@Bernie24 Hi, You have started a new thread, and you can see the answer in that thread. Best Regards
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