@Andy_Ireland Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@Brintal Hi, I have sent a link to download the Tapo App(3.0.527) for you via private message, please check if the problem disappears on the new app. Best Regards

@ErvinBedi Hi, It's unable to revert back to the 1.0.0 firmware after updating to the new one. We would like to escalate your case to the tech team, and they will help follow it up. If you are...

@Kaizoku @NguyenKhoi Hi, I confirmed the information about the Tapo C320WS V2 and V2.2, they both support F/NO: 1.61 lens and 512GB SD card. I have forwarded the request to the related team to...

@Bullet19 Hi, Please help confirm the following information about the reported issue. 1. What's the model number of the Hiseeu NVR? Are the time and date on the NVR and Hiseeu cameras correct? 2. If...

@Clarajane Hi, If your Tapo camera has a flashing green light, please refer to the link below to reset it to factory default settings, then check if the LED will stop blinking green. How to reset my...