@Beancounter7000 Hi, It's unable to download the cloud video clips straight to a Windows PC bypassing the phone. If you watch the Tapo camera via RTSP/ONVIF on your PC, you can store the video...

@Brintal Hi, The jump back on timeline issue is solved on the previous Tapo app version(before 2.18.102). If the problem persists on your Tapo app(2.18.102), please help collect the following...

@BBaran Hi, The problem may be the DNS server on the router can't resolve the domain name of the TP-Link cloud server thus you can't control the camera remotely, and it's suggested to change the DNS...

@illyriad Hi, If your phone is connected to Wi-Fi(Globe), but the Tapo app shows the camera is connected to Wi-Fi(Smart Bro), you are streaming the camera remotely. You can connect your phone to the...

@illyriad Hi, Generally, after the Tapo camera is configured successfully via the Tapo app, it's connected to a Wi-Fi(usually your home Wi-Fi) network to go to the internet. When your phone and the...

@Milanche Hi, Thank you very much for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature...