@Beancounter7000 Hi, You can download the cloud video recordings to your phone via the Tapo app if you subscribe to the Tapo Care service. Below is the instruction. How to save and download videos...

@Dreadnought4143 Hi, The System LED has solid amber status means that the camera is connected to the router's Wi-Fi but has no internet access. Please make sure your router has a stable connection,...

@BBaran Hi, You can try to change the DNS server to 8.8.8.8/8.8.4.4 on your router, reboot it to make the changes take effect, ensure the router has internet access, and check if you can control the...

@illyriad Hi, Usually, when your phone and the camera are connected to the same wireless network, you can stream the camera locally with the Tapo app and don't need through the TP-Link cloud server....

@Dipil Hi, Thank you very much for the settings page and video, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue....

@ClaudioGC Hi, Thank you very much for your feedback and explanation, I'll log it and forward it to the related team to evaluate. Best Regards