@GeorgeRadu Hi, Please ensure the camera is powered by the original power adapter and cord that came with the camera in the box. Then, press and hold the reset button on the camera for 10 seconds to...

@UK_Milkman Hi, You can refer to the following instructions to check your camera settings and prevent it from draining battery quickly. What to do if the battery drains quickly on my Tapo...

@RodoCapo Hi, Typically, when you apply the Home mode or Away mode settings to your cameras, the settings in these two modes will overwrite the cameras' current settings. This is usual. If you want...

@rod93 Hi, You can refer to the following instructions to troubleshoot the disconnect phenomenon. What should I do if my Tapo smart device keeps losing connection or going offline? Please confirm the...

@Jim8456 Hi, If you want to control the doorbell camera via the Nest automation entry, but it fails, please confirm the following information for further analysis. 1. Please describe the content in...

@DSx7 Hi, Typically, the camera will continue to attempt to reconnect to the Wi-Fi network after disconnecting. If the same behavior occurs, you can reboot your router and then check if the Tapo...