@NguyenKhoi Hi, Thank you very much for the shared video clip. Can you help collect the detection type you have enabled on the Tapo app(such as motion, person, etc.) and the sensitivity you have set?...

@AK76 Hi, The Tapo C420 is unable to connect to the H200 when it's not connected to the internet. It's suggested to set up your router to work and then start to use the Tapo C420 and H200. Best...

@Nielo Hi, 1. Thank you very much for your feedback about the FAQ, and I'll forward it to the related team to evaluate and update the information on the FAQ. 2. Currently, our Tapo battery-powered...

@Andlas Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@Milanche Hi, The tech team was made aware of your issue, and they will likely contact you via email to continue the troubleshooting. Please check your email box and confirm. Best Regards

@panteror Hi, Thank you very much for your waiting and support of our product! :-) Best Regards