@UfoRiky Hi, The distance that the camera can detect a person is related to the actual environment. About the issue you report, please help confirm the following information for further analysis. 1....

@Kin23 Hi, To locate the issue, please help confirm the following information for further analysis. 1. What's your time zone and the date when receive the notification but no recordings of that...

@Britsiboi420 Hi, You can refer to the link below to troubleshoot based on your Tapo Cam's model number and hardware version. What to do if my Tapo Camera gets bricked or doesn't respond to a factory...

@UttamTiwari1088 Hi, To locate the problem, please help confirm the following information. 1. What's the LED status on the Tapo C310 when it shows offline on the Tapo app remotely? 2. Please describe...

@SYR Hi, Currently, Tapo Camera only supports setting the same time interval every day. For your feedback, I'll log it and forward it to the related team to evaluate. Some of the Tapo Cam support...

@Bushlake Hi, Thank you for the case report. In this case, please check if the Tapo C310 is sitting in an open area, and if not, you can try to change the camera's location if possible. And please...