@DeathshadeGR Hi, Thank you for the case report. You can try to click on the Tapo Cam on the Tapo app and go to the Camera Settings>Advanced Settings>Display Settings, and then select the Compatible...

@MikeSW Hi, Glad to hear the firmware solves the problem, and thank you for your update.

@RandyAndy Hi, Thank you for the update and video. From the shared video, I find the time of the notification seems earlier than the time displayed on your phone, please go to the Camera Settings...

@docdunning Hi, The tech team was made aware of your issue, and they will likely reach out to you via email to continue the troubleshooting. Please check your email box and confirm. Best Regards

@chocobun Hi, Thank you for the case report. We need more info to locate the problem, please help confirm: 1. Describe your network diagram and usage scenario in detail. For example, the network...

@james303 Hi, Do you want to watch the Tapo C500 on your laptop but failed? If not, please describe your problem in detail. If so, please help confirm the following information. 1. Please refer to...