@azzo Hi, We have reported the issue to tech support, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@docdunning Hi, It's required to remove the SD card from the hub and connect it to your PC to get the video. Or you can use the screen recording feature of your phone to record when watching the...

@LaMpiR Hi, We have reported the issue to tech support, and they will reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@RandyAndy Hi, Thank you very much for your detailed suggestions. While we don't have any specific details that I can share about if the changes can come to the product or when they might, I'll log...

@RandyAndy Hi, Thank you very much for the detailed explanation. It's recommended to pay attention to the information on the official website, and if a black Tapo camera is available in your region,...

@MikeSW Hi, Thank you for the information. We have sent the beta firmware to your Tapo C225, please update the firmware via the Tapo app and then check if it solves your problem. How to update the...