@Sarahgd60 Hi, Thank you for your case report. From your problem description, please go to the Tapo app>Camera Settings>Detection&Alerts to check if the Motion Detection feature is turned on and...

@LamVN Hi, Thank you for your case report. We have planned to release a new firmware to provide a free human detection feature, however, I do not have the date when the new firmware will be...

@RayM56 Hi, thank you for your support and cooperation, and have a nice day~

@RayM56 Hi, I think you have updated the beta firmware so the camera and the hub work fine again. It's suggested to pay attention to the new firmware notification on the Tapo app and keep your...

@T_Zsolt @urusai Hi, Thank you for the case report. We are releasing the new firmware gradually, and not all Tapo Cam receive the new firmware simultaneously. For the camera that does not receive the...

@IFokkema Hi, Thank you very much for your report. Currently, our Tapo C225 support uploading video recordings to our cloud server or storing the video recordings on an inserted SD card, and you can...