@Sanjaykmgr Hi, The problem may be related to the SD card inserted into the camera. Please help confirm the following information for further analysis. 1. What's the model number of the SD card? What...

@enmoredo Hi, Please help confirm the following information for further analysis if the C200 can't find the router's Wi-Fi. 1. Please reset the Tapo C200 to factory default settings and then check if...

@JulianoYS Hi Juliano, The Tapo C200 V1 and V2 release the firmware almost at the same time and the new firmware does not make changes on the RTSP stream. In this case, please help confirm the...

@YCT Hi, Generally, if you have set up the camera successfully and it's connected to the internet, you can stream the camera remotely via the Tapo app. If you want to watch the video clips or images...

@Mlundstrom Hi, Currently, for the Tapo cam, the shared accounts have the Live View, Talk, Voice Call, Pan& Tilt, and Playback&Memory features enabled(The doorbell camera also has Quick response and...

@antstyl Hi, First, please refer to the link below to check if the settings on the camera are correct. Motion Detection Is Not Working On TP-Link Camera If the problem remains, please help confirm...