@Cyrax.NET Hi, We have reported the issue to the support engineers, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm....

link @TiagoSS Hi, 1. Generally, restarting the camera will free some memory and allow the camera to work better, and the "auto-reboot" feature is not designed to solve the MicroSD card issue. What's...

@Violette Hi, For this issue, please help check the following information. 1. On the Tapo app> click on the camera, and please check if the Live View page of the camera works fine. 2. How far are the...

@RickyJW Hi, In this case, you can refer to the following link to troubleshoot. What should I do if my Tapo smart camera keeps losing connection or going Offline? If the problem remains, please help...

@lenovomen Hi, I did a test according to the steps you mentioned, and there is no problem to save the changes I made. On your end, please try to connect your phone to the router that the camera...

@marioskir93 Hi, When the Camera Alerts feature is enabled on the Tapo cam, the camera will sound an alarm when motion is detected. And you can go to the Tapo app>camera settings page>Detection &...