Hello @GailH Thank you for reaching out the community, can you check if some tips helps: What should I do if I fail to configure the Kasa device? May I know what is the error message if set up...

Unlock this thread for further comments

Hello @acidrums4 Thank you for the case report and for sharing case details with the community. Please confirm your camera is available in the Tapo App over the internet when phone is on the mobile...

Hi @alicja sorry for the late reply, you could try to factory reset the camera then reinstall the camera in the Tapo app and see Live view is available. https://www.tp-link.com/support/faq/2705/ if...

@IanKeo Thank you very much for sharing feedback with the community. This sounds great, unfornately not possible at this moment, we'd move this request to the feature request so more users can vote...

@Armansmart thank you for sharing new ideas with the community. If any user request, please leave your comments below and vote for it. Btw, do you wish to control the camera or stream the kasa camera...