@Steve73 Thank you for reaching out to the community. Please try some tips here if the recordings will not load in the app. Can you try to reboot the camera and see you can view the recordings after...

@TT1888 Hello everyone, Thank you for your feedback here, if you experience Camera unstable or Camera offline issues, Please Start a New thread here. You can ask specific questions and provide...

@glate Thank you for all the case details, can you start a New Thread for firmware updated failed. Please double check the label of your device and see if it is of (US) or other country version,...

Hi there @Luke6791 Tl-WA7517 V1 EU version new firmware has been released , check link here on the global website. O please see if the URL of firmware in the marked solution of this thread works for...

@glate Hi may I know do you use EU or US version, its on the label of your device. Can you see if the URL of firmware in the marked solution of this thread works for you.

Hello @UnhapPap Thank you for sharing the feedback. Tapo C420 is Amazon-compatible and this requires an Amazon Smart display like Echo show, Echo spot Fire TV with Amazon Firestick to stream camera...