@HelpError Please check what is the country version on the back label of your powerline device, and you could download official firmware from here For TL-WPA8630 (US) version Download for TL-WPA8630...

Hello @BiggySmall Thank you for your continued feedback, I will double-check if there is any plan for this model. Can I know the country version on the back label, is it (EU)/ (UK)version? As the...

Hello @BlofeldsCat Thank you for reahcing out to us. May I know what are the models of your powerline devices? Do you mean all the powerline device lock up or lose internet at the same time, or only...

Hello @Kowalsky Sorry for the late reply, may I know is your device of EU or UK version on the back label? Can you take a photo of the powerline rate showing up in the tpPLC Utility Please download...

@gg_35 Thanks a lot for providing the case details to look into this further , we created a support email TKID221022359 and get it escalated , our senior engineers will follow up your case on that...

@TommiG Tapo device firmware are gradually released to Tapo users, not all in once, so you may find that some cameras receives an update while some camera doesn't, this is common. It is recommended...