@Siraj-Tapo Hi, Please confirm the following information for the Tapo C500. 1. Please check the model number of the SD card. 2. Have you powered on the C500 with the original power adapter and cord...

@TeeKoo_fi I'm glad to hear that your case is resolved.

@hectormartin42 Hi, Usually, the Tapo camera will try to reconnect to the Wi-Fi network after disconnecting. In your situation, please confirm the following information for the reported phenomenon....

@Olowedi Hi, If you want the camera to return to a specific position, no matter whether you manually pan & tilt it or it tracks events, please describe the detailed usage scenario for evaluation....

@Simone70 Hi, Typically, inserting an SD card into the camera is not necessary for updating the camera's firmware. If the camera has a solid red LED after updating the firmware, please try the...

@sepis Hi, The Vibration for notifications is controlled by your phone's notification settings, not by the Tapo app. To enable or adjust Vibration for Tapo notifications, please follow these steps...