@MartyMcFly69 Hi, In your situation, please press and hold the reset button on the camera for 10 seconds to perform a factory reset, then reconfigure it and check if this helps. If not, you can...

@MANPREET8 Hi, This phenomenon may be related to the light illuminated in the area circled in the image. You can try turning off the light or moving the car to reduce reflections/refractions of the...

@93tid Hi, Please confirm the following information for the reported phenomenon. 1. What's the model number of your router? Do you have a stable and fast connection from your router? 2. What's the...

@Rodolgo Hi, You can refer to the instructions below to troubleshoot if the camera keeps losing connection. What should I do if my Tapo smart device keeps losing connection or going offline? If you...

@NickWy Hi, You can refer to the instructions below to troubleshoot if the automation entries do not work as expected. What can I do if the Smart Action/Automation doesn't take effect as expected?...

@Alin_2024 Hi, Please describe the detailed phenomenon you are experiencing so we can better help you. For example, the camera keeps losing connection, video quality drops, or other phenomena? What's...