@AllieG Hi, You can refer to Part 2 of the instructions below to troubleshoot the reported phenomenon. What to do if the Detection feature is not working on the TP-Link Camera? If the same phenomenon...

@Rajesh120590 Hi, From your description, your Tapo C200 may be faulty. It's recommended to contact the local support team to check if the camera is under warranty. Note: It's suggested to remove the...

@Boo-bear97 Hi, You can try the following steps and see if they help. 1. Reboot your router and then ensure your router's Wi-Fi is working. 2. Reboot the camera, and then check if it can reconnect to...

@Andreas3322 Hi, For the reported phenomenon, please confirm the following information for further analysis. 1. Have you stored the Tapo C560WS's video recordings on the hub H500? 2. If you...

@CavalierLX Hi, To conserve power, battery-powered cameras typically remain in a low-power sleep state and can only detect events when awake. The camera can be awakened by actions within the app,...

@LjMaristela Hi, The Tapo C200 supports RTSP and Onvif protocols. You can refer to the following instructions to view the camera's live stream on a PC via RTSP or Onvif. How to view Tapo camera on...