@Jack_Paterson Hi, You can try the following steps and see if they help. 1. Please ensure your router is working fine. You can connect a computer to the router with an Ethernet cable and check...

@CGrande Hi, The Tapo camera's default SSID is used to find the camera during setup; it will disappear after the camera is configured. The Tapo camera cannot be used as an AP and broadcast Wi-Fi...

@GiordiX Hi, You can refer to the following instructions for troubleshooting. What should I do if I can't view the Tapo camera? To further analyze the reported phenomenon, it's recommended that you...

@AllieG Hi, You can refer to Part 2 of the instructions below to troubleshoot the reported phenomenon. What to do if the Detection feature is not working on the TP-Link Camera? If the same phenomenon...

@Rajesh120590 Hi, From your description, your Tapo C200 may be faulty. It's recommended to contact the local support team to check if the camera is under warranty. Note: It's suggested to remove the...

@Boo-bear97 Hi, You can try the following steps and see if they help. 1. Reboot your router and then ensure your router's Wi-Fi is working. 2. Reboot the camera, and then check if it can reconnect to...