@VeeJee Hi, You can refer to the following instructions to troubleshoot if you fail to set up the Tapo camera. What should I do if I fail to configure Tapo Camera? Please confirm the following...

@Erchope Hi, If you have changed your router, please factory reset the camera, and then reconfigure it to connect to the new router's Wi-Fi. You can refer to the following instructions to...

@tiomiguel Hi, Generally, when a Tapo camera's Alarm feature is enabled and the Alarm Type is set to 'Sound & Light' or 'Light', the camera will flash its spotlight three times when an event is...

@Saabfan Hi, Based on your description, it seems the camera has a hardware issue. You can contact your retailer or the local support team to check if it's under warranty. Best Regards

Hi All, First, thank you (@Blund) very much for your insights on the sensor and resolution parameters of our cameras. This may help other users with the relevant concerns. Thank you all for sharing...

@Griffen Hi, We have no instructions to downgrade the camera's firmware. Usually, you can go to the camera's Support page on our official website > Firmware Release Notes column to see the changes in...