@Thebrowns15 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Please refer to the instructions below to collect the...

@Mimik Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@KnoxtheFrog Hi, Currently, battery-powered Tapo cameras do not support image inversion through the app. This limitation exists because these cameras are designed to be installed upright for optimal...

@JaapWal Hi, If the camera displays a colorful live view page in the dark without the spotlight on, it means the camera works in Day mode. While the Smart Mode works only when the camera is in Night...

@Pool33 Hi, 1. Tapo cameras do not support the offline notification feature. If the camera is connected to a router that has a client device disconnect notification feature, you may receive a...

@Cre8or Hi, It's no problem to keep the current firmware if the camera is working fine for you right now. Best Regards