@Zacdata Hi, Typically, if you have set up the camera successfully, it will connect to the internet and then connect to our cloud server. Then you can control it remotely in the Tapo app. This does...

@PaRi53 Hi, In your situation, the following instructions will help. Why does the Tapo camera's live feed appear snowy or rainy at night? Best Regards

@Jinxed97 Hi, Thank you for the information you have provided. We understand the phenomenon you experienced with the Tapo C200 and would like to share some possible reasons. According to the...

@arslanhometapo Hi, Usually, the camera will try to reconnect to the Wi-Fi network after it disconnects. If you are on a remote network, you can try rebooting the router remotely to see if that...

@YellowDog Hi, It's recommended to refer to this post for assistance. Best Regards

@OwnAll Hi, The Tapo D235 supports storing video recordings on the H500 on the same network. If you have any problems when using them together, we suggest starting a new thread here to post your...