@Mattyuk3 Hi, From the information provided, the Tapo C501GW_89E3 is not connected to the internet or our cloud server, so it's unable to update the firmware successfully, and the date & time can't...

@KjetilArild Thank you for sharing your experience~

@h4nk0r Hi, You can refer to the instructions below to troubleshoot. What can I do when I fail to download the video clips from the SD card? If the same phenomenon persists, please send us the test...

@nick78231 Hi, Thank you for the picture provided. In your situation, the following troubleshooting instructions will be helpful. What to do if the Tapo Pan/Tilt camera can't return to its original...

@PeteEastLothian Hi, What's the model number and OS version of your phone? Please test if the same phenomenon occurs when you try to manage your devices with a different phone. If yes, please...

@jerrr Hi, For your feature request and usage scenario, you can vote and leave your usage scenario on the thread "Schedule day/night (IR) mode" for evaluation. Best Regards