@WhiteRoseAl Hi, In your situation, please try to uninstall the Tapo app on your phone, copy this link, paste it into your phone's browser to download and install the Tapo Trial app(v3.15.117), then...

@ukrbeld Hi, Typically, enable the 2FA feature as the instructions below won't cause all Tapo devices to disappear from the Tapo app. Making Your Account More Secure: Introducing Two-Step...

@Mattyuk3 Hi, Please confirm the following information for the reported phenomenon. 1. What's the LED status on the camera, such as solid green, solid amber, etc.? 2. Please disconnect the Ethernet...

@PeteEastLothian Hi, Please ensure the Tapo D230 and H200's firmware versions, as well as the Tapo app version, are up to date. Then, check whether the reported phenomenon persists. If so, please...

@Jinxed97 Hi, Typically, the Tapo camera won't destroy the inserted microSD cards. In your situation, please confirm the following information for further analysis. 1. What are the three SD cards'...

@Kevdogktm Hi, The Tapo cameras currently do not support automatically turning the notification and alarm features on or off when working with Geofencing. For the feature request, we suggest voting...