@itaiso Hi, Please refer to the instructions below to check the hardware version of your Deco XE75. If you have Deco XE75 V2/V3, you can try the pre-release firmware in this thread, which adds the...

@Help123 Hi, On the Deco app > More page, please go to the Wi-Fi Settings, Guest Network, and IoT Network pages to see if any of them use the old SSID. Do the new and old SSIDs appear on all client...

@Andrew5 Hi, You can try changing the DNS server on the router that the main Deco is connected to and see if that helps. If not, please confirm the following details. 1. Is your computer wired to the...

@Wizard982 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@x4711 Hi, For the reported phenomenon, please confirm the following information for analysis. 1. Please log in to the router's web UI > Advanced > System Tools > Firmware Upgrade page and send us a...

@Denvem Hi, The main network and IoT network on the Deco are not isolated when Deco works in Router and AP mode. The guest network and main network are isolated when Deco works in Router mode. When...