@tandy1972 Hi, Thank you for reaching out and sharing your concerns regarding your camera. We take your data security very seriously, and for your concerns, please refer to the following suggestions....

@Gaurav1122 Hi, You can follow the instructions below for troubleshooting. What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking Best Regards

@Bullet19 Hi, Is there a power outage to the Tapo C120 during firmware updating? If not, you can refer to Case 2 in the following instructions to troubleshoot. What to do if my Tapo Camera gets...

@hagnnn Hi, You can follow the instructions below to troubleshoot the reported audio phenomenon. Troubleshooting for better audio quality of my Tapo camera Best Regards

@Hailee Hi, If you fail to set up the camera and it can't connect to your router's Wi-Fi, please follow the instructions below to troubleshoot. What should I do if I fail to configure Tapo Camera? If...

@philsand Hi, For the reported freeze phenomenon, please confirm the following information. 1. Will you have the freeze phenomenon when changing the operation mode on the camera's Device Settings >...