@PerJonas Hi, You can access the cloud video clips even if without the camera since the video clips are stored under your TP-Link ID. If the camera is offline on the Tapo app, you can tap it and tap...

@JCHH Hi, You can try to change the DNS server on the Deco, or enable the 2.4G guest network on the Deco, reset the camera, reconfigure it to connect to the guest network, and check if it will work...

@Rod_Leaf Hi, We can't promise the performance of the camera when using other power adapters rather than the original one that comes with the camera. And in the usage scenario to power 4 Tapo cameras...

@Bernie24 Hi, You have started a new thread, and you can see the answer in that thread. Best Regards

@Danny_SP @Luciano1960 Hi, The Tapo C500 with the firmware 1.0.6 or newer has the Record Sound option on the camera's Device Settings>Storage & Recording page, and you can decide to turn it on or...

@Luciano1960 Hi, Thank you for your feedback and feature request here, I'll log the feature request and forward it to the related team to evaluate and improve our product. Best Regards