@Rahulrjpt Hi, You can refer to Case 3 in the following instructions to troubleshoot. What should I do if I can't view the Tapo camera? If the same phenomenon persists, please confirm the following...

@Juan49 Hi, Once you've successfully set up the camera in the Tapo app and your router has an internet connection, the camera will connect to your router's Wi-Fi and our cloud server. You can then...

@Hooria123 Hi, Typically, you can refer to the instructions below to troubleshoot if you fail to set up your camera. What should I do if I fail to configure Tapo Camera? If you have the Tapo C200 V3,...

@diverguru Hi, Thank you very much for your feedback. For your feature request, it's recommended to vote and share your usage scenario on the thread "Improving the sound detection - include fire...

@Samo Hi, Typically, the notification won't display the wrong device name. In your situation, when you receive a notification says the motion is detected by "Office" but you think it should be...

@Queenie84 Hi, If you have subscribed to the Tapo Care service, the camera's detection video clips can be stored on our cloud server for 7/30 days (based on the Tapo Care plan you subscribed to)....