@AVNISH Hi, 1. I didn't find the video showing that the lamp is turned off, but the camera does not switch to Night mode. Could you please provide me with the name of the corresponding video? 2. On...

@Neil_2025_ Hi, Thank you for the pictures regarding your camera settings. Would you please include the videos showing the detection behavior in the link for further analysis? Best Regards

@Wladimir_D Hi, Please confirm the following information about the reported phenomenon. 1. On the problematic Tapo C100, please go to its Device Settings > Device Info page, tap the Wi-Fi icon, and...

@philsand Hi, The firmware of Tapo C325WB V1 and V2 is not compatible, and there are slight differences in functions. When the Tapo C325WB V1 operates under extremely low-light or completely dark...

@ML49 Hi, Do you add the viewpoints on the camera's Live View > Pan & Tilt page and use the Patrol feature on the Pan & Tilt > Patrol page? For the reported phenomenon that all of the set viewpoints...

@Ash-Ket Hi, Usually, if the camera and your phone are connected to the same Wi-Fi network but this Wi-Fi network does not have internet connection, you can still use the Tapo app on your phone to...