@balkris Hi, Confirm one more information: Are all the videos you provided recorded by different Tapo C120 V1? If other camera models record videos, please provide the camera model number, hardware,...

@djxplor Hi, Usually, if you have enabled Motion and Person Detection, set detection zones for them, and activated Notification and Detection Recording features on the Tapo camera, you will receive...

@Macgeek Hi, Port 554 is the service port for the RTSP protocol, and it's always open. Typically, you can refer to the following instructions to set up the RTSP stream. How to view Tapo camera on...

@tapo_hu Hi, Thank you very much for your feedback here. For the requested feature, we suggest voting and leaving your comments on the thread "Rich notifications with snapshots (camera): Free for...

@rimck Hi, If the same behavior occurs after installing the Tapo debug app, please follow the steps below to export the app log for further analysis. 1. Use the Tapo debug app to try to reproduce the...

@roydz Hi, Confirm one more information: When the Tapo C100 is displayed offline in the Tapo app, does it remain connected to the Deco's Wi-Fi and has an assigned IP address? You can connect your...