@Navster No problem. Please feel free to reply to us if you need further assistance.

Hi All, We have a Tapo trial app that can solve the reported behavior, where the motion/auto tracking feature turns off after changing the motion detection sensitivity value. If you encounter the...

@vineet14 Hi, You can refer to the following instructions to troubleshoot if your camera reboots automatically. What Can I Do if My Camera Frequently Stucks or Reboots? Best Regards

@xul Hi, Please try the following steps for the reported phenomenon. 1. Turn off the camera, remove the inserted SD card, and turn it back on with the original power adapter that comes with the...

@kyuti4ever Hi, Generally, if the camera is configured successfully and connected to our cloud server, it will sync time with the NTP server automatically. If your camera has an incorrect date and...

@rimck Hi, 1. We suggest removing the camera's MAC address from the thread. 2. It's recommended to uninstall the Tapo app on your phone, copy this link, and paste it into your phone's browser, then...