@rimck Hi, 1. We suggest removing the camera's MAC address from the thread. 2. It's recommended to uninstall the Tapo app on your phone, copy this link, and paste it into your phone's browser, then...

@djxplor Hi, Please provide the following information for further analysis of the reported detection behavior. 1. Please go to the camera's Device Settings > Detection page, check the enabled...

@miso25 Hi, Typically, when the Patrol Mode on the camera's Device Settings > Pan & Tilt page is enabled and configured correctly, the camera will rotate automatically between the marked viewpoints....

@LucaY Hi, You can refer to the following steps for troubleshooting. 1. Please reboot your router, and make sure the router is working fine. 2. Press and hold the reset button on the camera for 10...

@Harshkumark8642 Hi, After inserting a microSD card into the Tapo Hub H200, you can store the camera's (Tapo C210) video recordings on the microSD card in the hub. Below are the detailed setup...

@Alejandr0 Hi, You can refer to the following instructions to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline?...