@Jhyde Hi, You can refer to the following instructions to troubleshoot when you fail to format an SD card in the Tapo app. What should I do if the SD card cannot be formatted/recognized? If the same...

@Lakshmana_VZM Hi, You can test if the tips in this post are helpful. Best Regards

@Matt_in_UK Hi, Typically, the camera won't detect events when it's panning or tilting, and the camera will return to the original position after tracking if no new event is detected for 30 seconds....

@Kuldeepji Hi, Typically, you can refer to the following instructions to troubleshoot if you can control the camera only in the local network. What to do if I can't control my Tapo cameras on the...

@MishL Hi, It's unable to change the name of the viewpoint you've already added. If you do not want to change the viewpoint position but change its name, please try the following steps. 1. Go to the...

@Charice Hi, If you fail to configure the camera to connect it to your router's Wi-Fi, please try the following steps. 1. Please ensure your router's Wi-Fi is working fine. 2. Press and hold the...