@Cam-User Hi, If the camera alarms when detecting events after the Wi-Fi is turned off, it means the camera's detection feature works after the Wi-Fi is disabled. After the tests, are there no...

@Chris2 Hi, The latest Tapo app has resolved the reported issue. You can uninstall the Tapo trial app on your iPad, then download the Tapo app from the App Store and check if it works properly. Best...

@nabsers Hi, Thank you for providing the information. I'll log your feature request and forward it to the relevant team for evaluation and to improve our product. Best Regards

@SumitDhiman Hi, You can also cancel the Tapo Care Trial plan, with an SD card inserted into the camera, and then try to establish the RTSP/Onvif connection. However, please note that it's unable to...

@Fuzzbox1-_ Hi, Usually, the Tapo camera has a protective film on the lens to protect it during transit. If your camera looks like the picture below, it means the protective film has been removed....

@Tobi89 Hi, Have you powered the Tapo C520WS with the original power adapter that comes with the camera in the package? If not, please power the camera with the original power adapter and check if it...