@Cam-User Hi, Please confirm the following information for the reported phenomenon. 1. On the Tapo app > camera's Device Settings > Alarm page, please turn on the Alarm feature and set it up. How to...

@Paul-177 Hi, Tapo camera currently does not support setting the Home/Away mode as an action of the Automation/Shortcut entry. For the feature request, you can vote and leave your comments on the...

@JAMBEBVBA Hi, You can refer to the instructions below to see the configuration you need to set up on the camera when establishing the RTSP/Onvif connection. The instructions also include some...

@MichaelKHewitt Hi, You can refer to the instructions below to troubleshoot. 1. Ensure your Tapo app is up-to-date. If it isn't, try uninstalling the app and reinstalling it to see if that helps. 2....

@RPS-ch1 Hi, You can refer to the following instructions to troubleshoot if you are unable to receive notifications on your phone. What to do if I can't receive notifications with the Tapo Cam or...

@leov22 Hi, The Tapo battery-powered cameras do not support the RTSP and Onvif protocols; it's unable to watch their live feeds on a PC via RTSP/Onvif. In this situation, the following instructions...