Forums/
Feature Requests
2025-07-25 03:35:05
Hi All, Thank you very much for your valued feedback. However, to ensure that any future features we add meet your needs, we hope you can select a usage scenario in the typical scenarios described in...
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Forums/
Tapo Smart Camera
2025-07-25 03:11:24
@YotaBro Hi, Please try a different phone if you have one. If the same Clip Settings page is displayed, please confirm the following information. 1. What's your phone's model number and OS version?...
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Forums/
Tapo Smart Camera
2025-07-25 02:48:08
@Mimi7 Hi, You can try the following steps to troubleshoot and check if they are helpful. 1. Turn off your camera, and power it on with the original power adapter that comes with the camera in the...
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Forums/
Tapo Smart Camera
2025-07-24 07:59:15
@Chuky3000x Hi, 1. Please note that we can't provide tech support for the Home Assistant Integration since it's an open-source platform, not an authorized third-party platform that can work with our...
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Forums/
Tapo Smart Camera
2025-07-24 07:45:26
@Paulb1597 Hi, You can refer to the suggestions in the instructions below to troubleshoot. What should I do if I can't view the Tapo camera? Please confirm the following information if you still...
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Forums/
Tapo Smart Camera
2025-07-24 07:25:23
@Lizzz_1984 Hi, 1. If the camera's Privacy mode turns on or off automatically, please refer to the instructions below. 1) Go to the Tapo app > Cameras tab > Home Mode or Away Mode to check if your...
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