Forums/
Tapo Smart Camera
2025-07-21 11:16:53
@BeCe19 Hi, Please confirm the following information for the blurry phenomenon. 1. What's your camera's model number, hardware, and firmware version? 2. Please go to the camera's Device Settings >...
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Forums/
Tapo Smart Camera
2025-07-21 10:27:43
@Sk_tapoc220 Hi, Please confirm the following information about your camera. 1. What's the firmware and hardware version of your Tapo C220? 2. Do you mean your camera does not detect motion and...
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Forums/
Feature Requests
2025-07-21 10:13:43
@aucune Hi, Are you referring to adding options for saving video recordings on the SD card inserted into the camera, specifically the ability to set a retention period (X days) for continuous video...
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Forums/
Tapo Smart Camera
2025-07-21 09:58:02
@_qb_ Hi, Please confirm the following information for the reported audio phenomenon. 1. Are you watching the camera in the Tapo app or other third-party apps, and then hearing the background noise?...
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Forums/
Tapo Smart Camera
2025-07-21 09:43:11
@Darek1988 Hi, Please confirm the following information for the reported phenomenon. 1. When you watch the camera's live feed or play the cloud video clips in the Tapo app, are the date & time...
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Forums/
Tapo Smart Camera
2025-07-21 09:35:07
@Mawiee Hi, If you can't Pan the Tapo C200, please try the following steps. 1. Please turn off the camera, wait for two minutes, and power on the camera with the original power adapter that comes...
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