@Salooomali Hi, Typically, if the Tapo camera is configured successfully, it will be bound to your TP-Link account(the account you used to log in to the Tapo app). Then only the person who has your...

@DirtyLilMonkey Hi, If you have a phone and an iPad, and the Tapo Camera is displayed properly on your phone, it's recommended to go to your phone > Tapo app > Me page to find your TP-Link account....

@Quique-25 Hi, If the camera's motion tracking feature does not work, please refer to the following instructions to troubleshoot. How to improve the motion tracking effect of my camera Best Regards

@SORGE Hi, We do not have the information about when and whether the change time stamp format feature will be available on the Tapo C310 V1. It's recommended to keep the camera's firmware up to date,...

@Vaibhav_Sapre Hi, please feel free to reply to us if you need further assistance.

@Rosiei Thank you for sharing your experience ~