@Redirom Hi, The default Wi-Fi network from the Tapo camera is used for setup, and it will disappear after the camera is configured successfully. The cameras and access points are completely...

@Ian57301 @raven1991 Hi, We have new firmware for the Tapo C310 V2 regarding the reported phenomenon. You can email us with the subject line "[Forum ID 826532] + Tapo C310 V2, Playback & Downloads...

@Omz Hi, The QR code of each camera is unique. You cannot use the QR code obtained from other cameras to configure your camera. Whether you have a TC40GW instead of a TC40? There is no QR code on the...

@Sahbstories Hi, I have sent the request to access the video and pictures. Please approve it. Thanks! Best Regards

@gromit4x4 Hi, You can try streaming the Tapo D235 with other programs that support the RTSP/Onvif protocol, such as VLC or iSpy, and then check if the reported phenomenon disappears. How to view...

@Jonito67 Hi, You can follow the steps below and check if they are helpful. 1. Try to reboot the camera. 2. Go to the camera's Device Settings > Pan & Tilt, tap the Pan & Tilt Correction button, and...