@ws11 Hi, If your camera keeps going offline, please refer to the instructions below to troubleshoot. What should I do if my Tapo smart device keeps losing connection or going Offline? If the videos...

@ConorRc Hi, If you and your wife use the same TP-Link account, with the Geofencing and Automation feature, you can set the following automation entries: How to create Smart Action (Automation or...

@kostas22x Hi, With the Auto mode selected on the camera's Live View page and Smart mode on the Night Mode settings page, usually, the camera's spotlight will turn on at night to display colorful...

@Chiru5885 Hi, The camera displays online on the Tapo app when your phone connects to the TL-WR820N's Wi-Fi does not mean the phone has an internet connection because, in this case, the phone and...

@SugarBaby Hi, 1. For the cat meow detection issue, could you please send us the videos recorded by the Tapo C206 that show there are cat meows, but the camera can't detect them? 2. Regarding the...

@NorHussin Hi, Please try the following steps and check if they are helpful. 1. Please power on the camera with the original power adapter and cord. 2. Turn the camera off, wait for 5 minutes, then...