@ConorRc Hi, Please check if you want to achieve the following usage scenario. If not, please describe your requirements in detail. 1. Do you want the camera to turn off the Privacy mode when either...

@Roneye Hi, Please see the replies to your questions. 1. Each camera can be set to different modes. However, please note that: 1) The battery-powered camera does not support continuous recording. 2)...

@Nerdelkin Hi, You can try enabling the separate 2.4GHz IoT network on your router and connecting the Tapo devices to it, then check if the Tapo devices work fine. If the problem persists, please...

@Antswitha4 Hi, Please confirm the following information about the reported issue. 1. Please send us both pictures of the live view page when the camera is at the viewpoint position and the position...

@Daniel_08 Hi, Currently, the Tapo C460 does not support enabling the 24/7 Capture feature when saving videos/images to the hub. To utilize the 24/7 Capture feature, it is recommended that you insert...

@ParthXD3 Hi, Your problem phenomenon is unclear; please confirm the following information for further assistance. 1. What light is always turning on in Night mode? Is the camera's status LED or the...