@CamNerd Hi, thank you for sharing your experience, and we will keep improving our product.

@Joseph_ Hi, You can contact your retailer or our local support to check if the camera is under warranty. Best Regards

@Tenchy Glad to hear that the problem is resolved.

@TPAlexLink Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

Hi All, The new official firmware (1.4.3 Build 250610) for the Tapo C310 V2 that resolves the issue has been fully released. Please update it via the Tapo app to solve the day/night mode auto-switch...

@Gii Hi, 1. On the Tapo app > camera's Device Settings > Device Info page, you can find your camera's MAC address. 2. On this thread, you can move your mouse to my icon, then tap Message to send me...