@lorenzphil Hi, Thank you for providing the video and pictures. We have a new firmware that may help with the reported phenomenon on the Tapo C520WS V1. Please send me(@Solla-topee) "Forum ID 821176...

@Fed3 Hi, Please check if the following instructions will help in your case. What should I do if I can't view the Tapo camera? If not, you can record the video manually on the camera's live view page...

@StupidQuestions Hi, thank you for sharing your experience.

@raven1991 Hi, A new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps. If the problem persists, please refer to the instructions below to collect the...

@AMEGO32 Hi, A new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps. If the problem persists, please refer to the instructions below to collect the...

@StupidQuestions Hi, Typically, turning on or off the camera's privacy mode won't change its viewpoint. In your situation, you can go to the Tapo app > Smart tab > Automation or Shortcut page to...